Who we are
Our website address is: https://property-mart.in
“PropertyMart”, “we”, “us”, or “our” refers to the operator of this website and our associated communication channels (including WhatsApp).
Information we collect
We may collect the following information when you use our website or contact us:
Technical data: IP address, browser type, device information, pages visited (via cookies/analytics, if enabled)
Contact details: name, phone number, email (if provided)
Enquiry details: preferred locality, budget, property preferences, requirements, and any information you share in messages
Message content: WhatsApp messages and replies exchanged with us
Technical data: IP address, browser type, device information, pages visited (via cookies/analytics, if enabled)
How we collect information
We collect information when you:
Interact with our website (cookies/analytics)
Submit an enquiry on our website (forms, WhatsApp click buttons, or call requests)
Message us on WhatsApp
Contact us via phone/email
Interact with our website (cookies/analytics)
Why we collect information
We use your information to:
Prevent spam, fraud, or misuse of our systems
Respond to your enquiry and provide property details
Share options, pricing, availability, and relevant updates
Schedule calls, visits, or follow-ups you requested
Provide customer support and maintain communication history
Improve our services and user experience
Prevent spam, fraud, or misuse of our systems
WhatsApp messaging and automation
If you contact us on WhatsApp, we may use tools and automations to:
Send reminders (e.g., call/visit reminders) when relevant
Send acknowledgement messages
Ask basic qualification questions (location, budget, requirement)
Share property details and follow-ups
Send reminders (e.g., call/visit reminders) when relevant
These automations may be powered by third-party workflow/automation tools (e.g., Pabbly) connected to the WhatsApp Business Platform.
Consent and opt-out
By messaging us on WhatsApp or submitting an enquiry, you consent to us contacting you regarding your request.
You can opt out at any time by:
Emailing us to request that we stop messaging you
Replying STOP on WhatsApp, or
Emailing us to request that we stop messaging you
Who we share your data with
We do not sell your personal data.
We may share limited information with trusted service providers only to operate our services, such as:
- Meta / WhatsApp Business Platform (to enable WhatsApp messaging)
- Automation/workflow and CRM tools (e.g., Pabbly, CRM systems) used to manage enquiries and messaging
- Website hosting, analytics, and security providers (if used)
These providers may process data on our behalf under their own privacy and security policies.
How long we retain your data
We retain personal information only as long as necessary to:
- Respond to your enquiry
- Maintain records for operational, security, or legal purposes
- Improve service quality and resolve disputes
You can request deletion at any time (see “Data deletion” below).
Data deletion and access requests
You may request access, correction, or deletion of your personal data.
To request deletion, you can:
- Email us at: info@property-mart.in
- Or message us on WhatsApp with: DELETE MY DATA
We will verify your request and take reasonable steps to complete it, subject to legal/operational requirements.
Cookies
We may use cookies to:
- Improve site functionality and user experience
- Understand basic website usage and performance (analytics, if enabled)
You can control cookies through your browser settings.
Embedded content from other websites
Pages on this site may include embedded content (for example, videos, maps, or social posts). Embedded content behaves as if you visited the third-party website directly, and those sites may collect data according to their policies.
Security
We take reasonable measures to protect your information. However, no method of transmission over the internet is 100% secure.
Contact
If you have questions about this Privacy Policy, contact us at:
info@property-mart.in